Technology Track Sessions | Print |

Technology Solutions for Today’s Leaders
Developed in Conjuction with:

pti_blue

Technology Issues and Trends that Impact Public Safety Communications Officials - What you Need to Know and What You  Need to Plan for.

APCO International and Public Technology Institute (PTI) proudly present a series of educational sessions that address the important technology issues that are impacting the public safety community today, and set the stage for what public safety officials need to think about and plan for the future. These sessions, presented by subject matter experts, address the management issues and policy implications of implementing leading technology practices and thought leadership into public safety operations.

This APCO/PTI Public Safety Technology Track is designed for conference attendees with an interest in using technology to improve operations, including examples of technology tools that local governments are using today and solutions for the future!

Tuesday, August 9 - 1:15pm- 2:30pm
Is Your 911 Operations Center Ready for the 21st Century Citizen?
Clifford Clarke, CIO, Public Technology Institute and former CIO, City of Fort Wayne, IN

With the prevalence of mobile devices communication centers are finding themselves unprepared for the flood of information that is presented by the citizen.  This informational session is especially designed to education the 911 Director on how to prepare their center for the 21st century citizen.  We will introduce and review concepts generally reserved for the Information Technology Director.

Concepts to be reviewed include:

  • Storage Trends
  • Search Engines and Business Intelligence
  • Geo-coding
  • Tagging Media Rich Input
  • Stitching

What you will learn:

  • How the 21st Century Citizen can be of benefit to your 911 operation
  • What should you be asking your Information Technology Director or vendor about  system capabilities
  • What 911 Director need to look for in staff

Tuesday, August 9 - 2:45pm- 4:00pm
Public Safety Social Media
Alan Shark, Executive Director, Public Technology Institute

Used effectively, Web 2.0 and civic/social media encourage citizens to take a more active role in their community. For Public Safety agencies, these tools provide a platform to streamline government communications and services through knowledge bases, access to networked resources, real-time data communications and reporting, wireless access, multi-media delivery, integrated self-service options, location-based services and cross-agency information sharing.

This session will review the different tools that are currently being used by Public Safety agencies and the practical and policy implications that the use of these tools will have on agency to citizen and citizen to agency interaction.

Wednesday, August 10 - 8:00am- 9:15am
How to Plan for NG911
Leonard Scott, Director Public Safety Technology Programs, Public Technology Institute and former chief of Police of Corpus Christi, TX

"What will be expected from your agency with the advent of NG9-1-1?  How do you plan for changes in equipment necessary to handle new demands?  What training will be necessary for 9-1-1 personnel and the public?  What will the cost be?  Who will pay for these changes?  Should I plan for additional changes?  This session will be a positive, in depth discussion of these looming questions.  Attendees should leave the session prepared to embark on the change management processes for the implementation and support of NG9-1-1 operations."

Wednesday, August 10 - 9:30am- 10:45am
Building a Business Case for Procuring Public Safety Technology
Kent Koehler, Kent Koehler, Chair, Public Technology Institute Public Safety Technology Council and Senior Project Manager, Division of Information and Operations, Sedgwick County, Kansas

Obtaining funding for public safety technology in today’s difficult economic times requires more than a quote from your favorite vendor.  The old “You have to fund it because public safety needs it” line will not suffice.  You must be able to justify the expenditure in a simple, professional format that answers hard questions.  This session will help attendees work through the process of creating a business case to help receive support for their projects.